Returns & Exchanges
Effective Date: April 1, 2026
At Sports Page Soccer Warehouse, we want you to be fully satisfied with your purchase. If you need to return or exchange an item, please review the policy below.
Returns & Store Credit
We accept returns for store credit or exchange only. We do not issue cash or credit card refunds.
Returns must be initiated within 20 days of the original purchase date. If returning an item by mail, your return must be received by Sports Page Soccer Warehouse within 25 days of the delivery date.
To be eligible for a return or exchange, items must be:
- Unused and unworn
- In original, resalable condition
- In the original packaging
- With all original tags and labels attached
Original packaging must be returned in its original, undamaged condition. For footwear, the manufacturer's shoe box is considered part of the product packaging and must be returned with the shoes.
Do not place shipping labels, tape, or other shipping materials directly on the manufacturer's shoe box. Shoe boxes must be placed inside an appropriate exterior shipping box or other protective shipping packaging when mailed to us.
Shoe boxes that are used as the exterior shipping container, have shipping labels or tape applied directly to them, or are returned damaged, crushed, torn, heavily marked, or otherwise unsellable may result in the return or exchange being denied.
Items that do not meet these requirements may not be accepted.
Exchanges
If you would like to exchange an item for a different size, color, or style, you may do so within the 20-day return window.
Exchanges are subject to product availability at the time of processing.
Return Shipping Costs
Customers are responsible for all return shipping costs.
We strongly recommend using a trackable shipping method, as Sports Page Soccer Warehouse is not responsible for lost or delayed return shipments.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Socks
- Underwear
- Final Sale items
- Customized items, including products with name or number printing, patches, or other personalization
Final Sale items cannot be returned for store credit, refund, or exchange.
Please review product descriptions carefully before purchasing.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 2 days of delivery.
Please include:
- Your order number
- A description of the issue
- Photos of the item and packaging
We will review the issue and, when applicable, provide a replacement, exchange, or store credit.
How to Start a Return or Exchange
To initiate a return or exchange:
- Contact Customer Support at hello@sportspagesoccer.com or through our Contact Us form.
- Provide your order number and the reason for your return or exchange.
- Our team will provide return instructions.
Returns sent without prior authorization may not be accepted.
Processing Time
Once your return is received and inspected, store credit will be issued within 2–5 business days.
You will receive a confirmation once your return has been processed.
Store credit does not expire.
Additional Information
Returns must be initiated within 20 days of the original purchase date.
Mailed returns and exchanges must be received within 25 days of the delivery date.
All returned merchandise, including original product packaging, must be in resalable condition.
For footwear, the original manufacturer's shoe box must be protected inside an exterior shipping box or appropriate shipping packaging. Do not ship footwear using the manufacturer's shoe box as the exterior shipping container.
Returns with damaged, missing, altered, or unsellable original packaging may be rejected or may not qualify for store credit or exchange.
We reserve the right to deny returns or exchanges that do not meet the requirements of this policy.
Thank you for shopping with Sports Page Soccer Warehouse. We appreciate your business and are committed to providing quality soccer gear and a fair, straightforward returns process.